ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
29 353
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

2 2 4 days  frankylolm
OpenCart 3

1 1 22 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9976599
Shoppica 2 OpenCart Theme
1,9046368
Pavilion OpenCart Theme
2,0117560
Kiddos OpenCart Theme
3561572
BurnEngine
8843000
Technopolis OpenCart Theme
4331490
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
30324
Feature Requests
What do you want in our themes?
69172
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4290

Latest topics

Topic Voices Posts Freshness Last poster
 
Problems with SEO keywords together with different languages

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2 9 16 hours  OCstore
Checkout not working

in: Kiddos OpenCart Theme

3 8 20 hours  MarcelSmook
[Resolved] Product name not impossible to transform

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3 5 1 day  TB Support
[Resolved] Checkout not working

in: Kiddos OpenCart Theme

2 4 1 day  TB Support
3rd party extension disappeared after BE install

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2 3 1 day  TB Support
Fatal error : Blog (Stories) (URGENT)

in: Kiddos OpenCart Theme

1 1 1 day  isaacchoi888
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If product without image – product page with error

in: Technopolis OpenCart Theme

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[Resolved] Trendo – cart screen issue

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How Can I Add On Product Page New Data

in: BurnEngine

2 2 2 days  TB Support
Search images and preorder module issue.

in: Kiddos OpenCart Theme

1 1 3 days  sjbglobal
Support Policy (read before posting)

in: General Questions

2 2 4 days  frankylolm
Viewing 15 topics - 1 through 15 (of 9,130 total)