ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0046625
Shoppica 2 OpenCart Theme
1,9106385
Pavilion OpenCart Theme
2,0367674
Kiddos OpenCart Theme
3991756
BurnEngine
9483190
Technopolis OpenCart Theme
4611606
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
32329
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
Two menu in homepage

in: Technopolis OpenCart Theme

1 3 12 hours  JAZZLT
AJAX add to cart

in: BurnEngine

1 1 14 hours  elventear
extra product field

in: BurnEngine

2 2 1 day  TB Support
Date Picker in Date Option not showing properly.

in: Pavilion OpenCart Theme

2 4 1 day  honeybroker
Safari slider shifted BUG

in: BurnEngine

2 6 1 day  TB Support
Customer checkout not showing

in: BurnEngine

2 5 1 day  chrisoosting
[Resolved] Upgrade to jquery 3 and minimize size

in: BurnEngine

2 2 1 day  TB Support
Information pages and Megamenu

in: Technopolis OpenCart Theme

2 6 1 day  TB Support
Page Editor/Other functions not loading at all.

in: Shoppica OpenCart Theme

2 4 1 day  embrance
[Resolved] Fatal error: 'Unexpected " in BurnEngine/template/account/address_list.twig

in: BurnEngine

3 6 1 day  TB Support
Also bought Kiddos/Pavilion Theme (Burn Endine 1.3.1) does not work

in: BurnEngine

2 2 1 day  TB Support
[Not a support question] How to install facebook pixel base code with Pavilion theme

in: Pavilion OpenCart Theme

3 5 1 day  ncbudai
Enable ad to cart button when price is 0

in: Pavilion OpenCart Theme

1 1 1 day  BildCorp
Burn Engine Page Builder GET error

in: Kiddos OpenCart Theme

1 2 3 days  Dragomirweb
Problem installing Demo data for technopolis theme

in: Technopolis OpenCart Theme

1 1 3 days  geranmo
Viewing 15 topics - 1 through 15 (of 9,306 total)