ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 2448 days  TB Support
OpenCart 3.0 compatibility 1 2

9 24 21 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9906577
Shoppica 2 OpenCart Theme
1,9006348
Pavilion OpenCart Theme
2,0227495
Kiddos OpenCart Theme
3321436
BurnEngine
8342842
Technopolis OpenCart Theme
4091429
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
28279
Feature Requests
What do you want in our themes?
69172
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
How to remove padding in header

in: BurnEngine

2 2 1 hour  JAZZLT
menu problem

in: Technopolis OpenCart Theme

1 2 16 hours  Seo-maker
Mega Filter Pro causes dropdown menu to duplicate each time a filter item is selected

in: BurnEngine

1 1 19 hours  webfutura
Responsive button in menu block always is turned OFF. No posibility turn ON.

in: Kiddos OpenCart Theme

2 5 19 hours  gardenvista
Mega Filter Pro results disappear when using ajax refresh.

in: Shoppica 2 OpenCart Theme

3 3 21 hours  axanne
Products comparison imaging?

in: Kiddos OpenCart Theme

1 1 2 days  gardenvista
gdpr compatibility?

in: Kiddos OpenCart Theme

1 1 3 days  LucianSuciu
Social Login not working on Shoppica

in: Shoppica 2 OpenCart Theme

1 2 3 days  kaliyas
Same problem with sliders in all your themes.

in: BurnEngine

3 5 4 days  JAZZLT
Limit Title Character number and add …

in: Shoppica 2 OpenCart Theme

1 1 4 days  kaliyas
iSense ‘Ask for Quote’ Extension issue With Layout Assignment

in: Pavilion OpenCart Theme

1 1 4 days  joelrush
Facebook like box Images missing

in: BurnEngine

2 2 4 days  TB Support
can not translate site

in: BurnEngine

1 1 4 days  angels24kz
[Resolved] Instruction manual or how control object positioning in slider?

in: Technopolis OpenCart Theme

2 8 4 days  JAZZLT
Shoppica 2 slower after adding products to the cart

in: Shoppica 2 OpenCart Theme

1 2 4 days  kaliyas
Viewing 15 topics - 1 through 15 (of 9,000 total)