If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
How to show list of all products in shop page in: Shoppica WordPress Theme	2	3	3931 days	TB Support WP
Can I update WP to 3.6 yet? in: Shoppica WordPress Theme	3	3	3931 days	TB Support WP
[Not a support question] How do I dispaly currency based on location of the visitor? in: Shoppica WordPress Theme	2	2	3931 days	TB Support WP
Featured products and login in: Shoppica WordPress Theme	2	6	3931 days	TB Support WP
Setting up a new shop with sample data in: Shoppica WordPress Theme	2	2	3931 days	TB Support WP
List View and Category Images in: Shoppica WordPress Theme	2	5	3931 days	TB Support WP
to add info page links in the menu in: Shoppica 2 OpenCart Theme	2	2	3934 days	TB Support
[Not a support question] need help as it says shoppica is not installed correctly in: Shoppica 2 OpenCart Theme	2	3	3934 days	TB Support
[Not a support question] Unable to view order in the admin panel dashboard in: Shoppica 2 OpenCart Theme	5	13	3934 days	TB Support
[Not a support question] Menu on top of main Menu in: Shoppica 2 OpenCart Theme	2	2	3934 days	TB Support
need help as it says shoppica is not installed correctly in: Shoppica 2 OpenCart Theme	2	2	3934 days	TB Support
no popup in: Shoppica OpenCart Theme	2	4	3934 days	TB Support
Cant view orders in: Shoppica 2 OpenCart Theme	3	8	3934 days	TB Support
Woocommerce Shortcodes columns not working in: Shoppica WordPress Theme	3	4	3934 days	TB Support
Duplicating shoppica settings accross multiple store fronts in: Feature Requests	4	4	3935 days	honey