If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Shop info area like intro area in: Shoppica OpenCart Theme	2	4	3949 days	TB Support
Footer information text in: Shoppica 2 OpenCart Theme	2	2	3949 days	TB Support
[Resolved] Add pictures next to the product image. in: Shoppica 2 OpenCart Theme	2	4	3949 days	TB Support
[Resolved] Display product description next to the product in: Shoppica 2 OpenCart Theme	2	2	3949 days	TB Support
Problem with SEO using Opencart in: Shoppica 2 OpenCart Theme	2	2	3949 days	TB Support
[Not a support question] checkout page LAYOUT in: Shoppica WordPress Theme	2	5	3949 days	pauly
WordPress Admin Bar not visible when logged in in: Shoppica WordPress Theme	2	6	3949 days	TB Support WP
Shoppica theme not installing in: Shoppica WordPress Theme	2	2	3949 days	TB Support WP
in Hostgator host (Warning: call_user_func_array() and session_start() ) in: Shoppica WordPress Theme	2	2	3950 days	TB Support WP
[Resolved] Switching sliders in: Shoppica WordPress Theme	2	7	3950 days	TB Support WP
Error: Warning: preg_match() [function.preg-match]… in: Shoppica WordPress Theme	2	6	3950 days	TB Support WP
I've broken something by changing the permalinks. in: Shoppica WordPress Theme	2	2	3950 days	TB Support WP
Image galleries are not uploading on mobile devices (Android, iPhone, iPad). in: Shoppica WordPress Theme	2	4	3950 days	TB Support WP
I've updated shoppica and now my site is broken!! HELP!!! in: Shoppica WordPress Theme	2	4	3950 days	TB Support WP
Some errors in: Shoppica 2 OpenCart Theme	2	2	3950 days	TB Support