If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Multiple Backgrounds Not Working in: Shoppica WordPress Theme	2	2	3945 days	TB Support WP
Change intro area background and stretch in: Shoppica WordPress Theme	2	4	3945 days	TB Support WP
[Resolved] Quantity in RTL not showing in: Shoppica WordPress Theme	2	5	3945 days	TB Support WP
[Not a support question] How to show the producr price even when it's out of stock? in: Shoppica WordPress Theme	2	2	3945 days	TB Support WP
[Resolved] Category pages not working in: Shoppica WordPress Theme	2	10	3945 days	TB Support WP
[Resolved] Subcategory images missalign. in: Shoppica 2 OpenCart Theme	2	4	3947 days	TB Support
[Resolved] Tell a Friend in: Shoppica 2 OpenCart Theme	2	8	3947 days	TB Support
[Resolved] Add Pinterest "Pin It" button to "AddThis" on product pages in: Shoppica OpenCart Theme	4	11	3947 days	TB Support
SEO URL's point to non existent page in: Shoppica 2 OpenCart Theme	2	2	3947 days	TB Support
switch from OPENCART to HTML Shoppica in: Shoppica 2 OpenCart Theme	2	2	3947 days	TB Support
Category grid displaying weirdly in: Shoppica 2 OpenCart Theme	2	2	3947 days	TB Support
[Resolved] Custom Header WIdget Area in: Shoppica WordPress Theme	2	11	3948 days	TB Support WP
[Resolved] Problem with alternate language homepage in: Shoppica WordPress Theme	2	10	3948 days	TB Support WP
[Resolved] Magic Zoom or Magic Thumb in: Shoppica WordPress Theme	2	4	3948 days	TB Support WP
[Resolved] “Product gallery” not working, “Product added..” keeps appearing. in: Shoppica WordPress Theme	2	9	3948 days	TB Support WP