If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Grid / List view not switching… in: Shoppica 2 OpenCart Theme	2	2	3986 days	TB Support
Order button on category and product page don't function well. Mouse over effect of banner doesn't function. Can't add to wishlist and compare on category page. in: Shoppica OpenCart Theme	2	4	3986 days	TB Support
Price update in circle and “available options” on category page in: Shoppica WordPress Theme	2	4	3986 days	TB Support WP
Shoppica 2 for OpenCart – Into with products controller in: Shoppica 2 OpenCart Theme	2	2	3986 days	TB Support
[Resolved] Search doesn't work only in shoppica 2 theme ( default theme works ) in: Shoppica 2 OpenCart Theme	2	5	3986 days	TB Support
internal server error on subdomain in: Shoppica WordPress Theme	2	6	3986 days	TB Support WP
Shortcode in blog post in: Shoppica WordPress Theme	2	4	3986 days	TB Support WP
Product pages suddenly not working in: Shoppica WordPress Theme	2	10	3986 days	TB Support WP
[Resolved] Shoppica 2 CP theme mobile site not found in: Shoppica OpenCart Theme	2	4	3986 days	TB Support
[Not a support question] Hide region/state? in: Shoppica 2 OpenCart Theme	1	1	3987 days	mitho105
[Resolved] Twitter feed not working on none front page in: Shoppica OpenCart Theme	2	4	3988 days	TB Support
Theme intro not working in: Shoppica OpenCart Theme	2	2	3988 days	TB Support
Removing Product Hover Effect in: Shoppica 2 OpenCart Theme	2	2	3988 days	TB Support
Shoppica Theme Scheme Colors Not Saving in: Shoppica OpenCart Theme	2	2	3988 days	TB Support
Shoppica 2 Banners in: Shoppica 2 OpenCart Theme	2	2	3988 days	TB Support