If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Changing Homepage to Icon in: Shoppica WordPress Theme	2	2	4039 days	TB Support
[Not a support question] Facebook not showing correct 8/4/2012 in: Shoppica 2 OpenCart Theme	2	2	4039 days	TB Support
[Not a support question] Input labels not display hint text in IE9 in: Shoppica WordPress Theme	2	6	4039 days	TB Support
A few Quastions in: Shoppica OpenCart Theme	2	3	4039 days	TB Support
How to switch from mobile view to normal view (full) in: Shoppica 2 OpenCart Theme	2	2	4039 days	TB Support
Show weight in product page ? in: Shoppica 2 OpenCart Theme	2	2	4039 days	TB Support
[Not a support question] How to make my search bar work? in: Shoppica HTML Theme	2	2	4039 days	TB Support
[Resolved] Seo URL in brands and category brands in: Shoppica 2 OpenCart Theme	2	4	4039 days	TB Support
[Resolved] Show weight and dimensions in item page… in: Shoppica OpenCart Theme	3	5	4039 days	TB Support
[Resolved] Product Descriptions are not being searched in: Shoppica 2 OpenCart Theme	2	2	4039 days	TB Support
[Not a support question] How to add "Free" or "Fast" Shipping to Product, (On Category List) in: Shoppica 2 OpenCart Theme	2	2	4039 days	TB Support
error register in: Shoppica 2 OpenCart Theme	2	3	4039 days	TB Support
Can't register [urgent] in: Shoppica 2 OpenCart Theme	2	7	4039 days	TB Support
[Not a support question] How to add new icons in the footer in: Shoppica 2 OpenCart Theme	2	5	4039 days	Khaled_288
[Resolved] My twitter and Facebook DONT WORK in: Shoppica OpenCart Theme	2	4	4040 days	TB Support