If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Clear darkening under the mouse in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
i want to change price label.. in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
[Resolved] Product prices are always fixed. in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
[Resolved] i can't find compare page. in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
[Resolved] How to set slider products? in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
[Resolved] Secure checkout working intermittent – Found Possible Issue – Need Solution On How to fix in: Shoppica OpenCart Theme	2	2	4267 days	TB Support
[Resolved] Checkout Error in: Shoppica OpenCart Theme	2	4	4267 days	TB Support
Change color of the Information menu or move it to the right side in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
Background image – change in: Shoppica 2 OpenCart Theme	1	1	4267 days	minno2
[Resolved] need to modify english texts in: Shoppica 2 OpenCart Theme	3	3	4267 days	TB Support
[Resolved] admin panel gone when patched pre-2.1.3 patch in: Shoppica 2 OpenCart Theme	4	12	4267 days	TB Support
[Resolved] Rich snippets. in: Shoppica 2 OpenCart Theme	3	5	4267 days	TB Support
[Resolved] CSS Error in module administration in: Shoppica 2 OpenCart Theme	2	4	4267 days	TB Support
can't change product description fonts? in: Shoppica 2 OpenCart Theme	2	2	4267 days	TB Support
[Resolved] How to remove "Information" tab on navigation menu? in: Shoppica 2 OpenCart Theme	3	4	4267 days	TB Support