If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
How to edit the titles of 'Information, Extras, My Account, Customer Service' and links under each title in the bottom footer area in: Shoppica OpenCart Theme	2	4	4393 days	TB Support
[Resolved] Problem with Shoppica installation in: Shoppica OpenCart Theme	3	5	4393 days	harishvenkatachalam
Next and Prev Button in: Feature Requests	3	3	4393 days	Klimskady
[Resolved] vQmod to remove item in header not working in: Shoppica OpenCart Theme	2	3	4393 days	Klimskady
[Resolved] Error Log – Undefined index: HTTP_USER_AGENT in: Shoppica OpenCart Theme	2	2	4393 days	TB Support
[Resolved] Menu Item (Categories) is not showing at Top Menu and Header Error! in: Shoppica OpenCart Theme	2	2	4393 days	TB Support
Remove Availability and Product Code from product view in: Shoppica OpenCart Theme	2	4	4394 days	TB Support
Error Notice: Undefined variable: thumb in: Shoppica OpenCart Theme	2	7	4394 days	shaifful
Adding Phone Number or Click to Call in: Shoppica OpenCart Theme	2	4	4394 days	TB Support
How to add Modules to home and size them in: Shoppica OpenCart Theme	2	6	4394 days	TB Support
[Resolved] In-text link same colour as the rest of the text in: Shoppica OpenCart Theme	3	6	4394 days	TB Support
Facebook like icon not shown in: Shoppica OpenCart Theme	2	2	4394 days	TB Support
[Resolved] Hover Effect On Categories in: Shoppica OpenCart Theme	2	6	4394 days	TB Support
Product slideshow – line breaks and max. length of copy in: Shoppica OpenCart Theme	3	3	4394 days	TB Support
Sub Category menus open far away from its parent category if name of the parent is short. in: Shoppica OpenCart Theme	2	4	4396 days	TB Support