If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Home page "Quick View" in: Kiddos OpenCart Theme	1	1	1972 days	justresults
System header won't diplay in second language in: Kiddos OpenCart Theme	1	1	1975 days	justresults
Blurred text in: Pavilion OpenCart Theme	1	1	1978 days	Gex3247
Checkout Page Not Working in: Technopolis OpenCart Theme	1	1	1983 days	3P_WEB
Price not shown on product page… in: BurnEngine	1	1	1984 days	familius
Can’t see price on product in: Pavilion OpenCart Theme	2	3	1985 days	BildCorp
Fatal error: ‘Color inheritance issue Current area: area_content in: Pavilion OpenCart Theme	1	1	1986 days	merttanriverdi
infinite scroll extension not working with Kiddos in: Kiddos OpenCart Theme	3	6	1988 days	mullernato2
error document.cookie=”humans_21909=1″; document.location.reload(true) in: Technopolis OpenCart Theme	2	10	1988 days	icaroamb
thumbnails in menu in: Pavilion OpenCart Theme	1	1	1990 days	Gex3247
Affiliates disable in: Pavilion OpenCart Theme	1	1	1991 days	BildCorp
mobile header menu icons in: BurnEngine	1	1	1992 days	TIM1084
price is not display on product preview in: Technopolis OpenCart Theme	1	1	1993 days	farmzone.net
How do I increase header & footer font size? in: Pavilion OpenCart Theme	1	1	1996 days	frames69
pavilion_v.2.3.2 Upload Fonts in: Pavilion OpenCart Theme	1	1	1996 days	frames69