This topic has 3 voices, contains 8 replies, and was last updated by TB Support WP 4002 days ago.

Add to cart and quantity not working in Chrome

Tagged: related products

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Everything was working last night as I was building the site, but today this happened. When viewing the product in its own screen it does not allow me to adjust the QTY or add it to the cart. In IE and FF it works well. Could you help me track down the issue and fix the problem? Site in reference: http://energyreclaimer.com/product/cree-9-5w-60w-led-light-bulb/	ampedout
May 24, 2013 at 3:59 am #23550
Hi, We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support WP
May 24, 2013 at 4:05 pm #23561
	ampedout
May 25, 2013 at 5:42 am #23578
I checked on my Android phone and it does not work on there as well. =(	ampedout
May 25, 2013 at 9:08 am #23582
It had something to do with the related products. Unfortunate because I really liked that feature. I would still like to see a fix, though. I will enable the featured products again so that the problem persists. I really would like to continue creating the site, so the sooner this can get addressed the better.	ampedout
May 26, 2013 at 7:12 am #23592
I just found out that It also does not work with Upsell products. Figured I would try to use it as an alternative, but it also stops the add to cart button and QTY from working.	ampedout
May 26, 2013 at 7:23 am #23593
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!	TB Support
May 27, 2013 at 3:30 pm #23661
Thank you! Great job!	ampedout
May 28, 2013 at 8:23 am #23698
Glad we’ve helped Best, ThemeBurn team	TB Support WP
May 28, 2013 at 10:03 am #23703

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