Greetings,
I purchased the Shoppica theme yesterday and, as soon as the download was done, I uploaded the Shoppica content folder to my WordPress site FTP. (public html/wp-content/themes)
As I activated the theme, my website crashed, showing the error in the file attached.
website: http://www.pandorapedais.com
Please give priority to this.
Thanks in advance,
Bruno
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Hi,
We will need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Alright, here are my access data.
Thanks
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Hello,
The problem why you get white page was missing file, we uploaded it and now site is appearing.
Reactivate the theme to insert the Theme Options.
Best,
ThemeBurn Team
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Thanks for the quick support!
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Glad, we’ve helped, mate
Best,
ThemeBurn Team
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