This topic has 2 voices, contains 4 replies, and was last updated by  TB Support 2428 days ago.

i can install demo

ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › i can install demo

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hi

I have installed opencart 2.1.x and 2.3x for test

but i cant install demo
Technopolis Shop – Electronics Store OpenCart Theme

You can send me the code to make  install

thank
 g30rg3
August 29, 2017 at 7:08 pm #61259

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
August 30, 2017 at 10:08 am #61284
 g30rg3
August 30, 2017 at 10:46 am #61288

you can help?
 g30rg3
August 31, 2017 at 5:51 pm #61327

Hi,

Sorry for the delay. We’ve checked your website and tried to reupload all theme files, but with no success. After some inspection it seems that your hosting is remove a file that is required by our theme data installer:

system/vendor/BurnEngine/library/vendor/Archive_Tar.php

After upload this file is deleted (perhaps by a protection software). You need to check your hosting settings in order to upload this file.

BR,
ThemeBurn team
 TB Support
September 4, 2017 at 6:06 pm #61380
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