This topic has 2 voices, contains 9 replies, and was last updated by  TB Support WP 3986 days ago.

I have a page that isn't loading

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › I have a page that isn't loading

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Hi,

Ok I can’t figure out why this page isn’t working when every other page is working fine.

Thanks
 enano2054
June 11, 2013 at 7:06 pm #24261

Ok update, so about every time we go to the last page of a category page (if that makes sense), it won’t load.
 enano2054
June 11, 2013 at 8:16 pm #24262

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
June 12, 2013 at 1:19 pm #24305

Thanks
 enano2054
June 12, 2013 at 8:51 pm #24323

Hello,

The problem is fixed, there was wp_reset_query() in your header which caused the problem.

Best,
ThemeBurn team
 TB Support WP
June 13, 2013 at 12:21 pm #24348

Awesome thanks!
 enano2054
June 14, 2013 at 12:34 am #24377

Glad we’ve helped :)

Best,
ThemeBurn team
 TB Support WP
June 15, 2013 at 10:44 am #24453

Ok suddenly our checkout page isn’t loading either now. I was going to post about things that I didn’t like about the page and how we could change/fix them but now it’s giving me a 404 error.
 enano2054
June 19, 2013 at 8:04 pm #24590

Ok so I just noticed actually that it may have to do with our DNS being in the process of changing, we just installed our SSL certificate.
 enano2054
June 19, 2013 at 8:06 pm #24591

Glad you’ve managed to solve this one :)

Best,
ThemeBurn team
 TB Support WP
June 21, 2013 at 5:41 pm #24635
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