Internal server error

This topic has been marked as resolved.

Hello,

Every time I use the Theme Options I receive “Internal Server Error”. (like in the attached picture) I also experience brief periods during which the site goes down, but works again after I refresh a couple of times.

I am also having problems with the Checkout page, the payment method section sometime takes a very long time to load.

My site is: http://www.briz-briz.com/

November 5, 2013 at 5:00 pm #28679

Hi,

We will need the admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

November 5, 2013 at 9:16 pm #28692

Here it is:

November 5, 2013 at 10:16 pm #28696

Hello,

We just checked your website and each time we opened Theme Options everything worked fine. We never get Internal Server Error.

Also the Checkout page is opening very fast here.

Best,
ThemeBurn team

November 6, 2013 at 11:35 am #28708

Hello again and thank you for the fast reply.

I just checked myself and I’m getting the same issues. Internal Server Error in Shoppica Theme Options, at first it loaded a blank page, I had to refresh a few times for it to load. And the payment method section in checkout page still has trouble loading (had to refresh a few times for it to load properly). It looks like in the attached image.

November 6, 2013 at 12:47 pm #28713

You can mark this as resolved. It turned out to be a hosting related issue.

Thanks! :)

November 7, 2013 at 3:22 pm #28764

Glad you’ve managed to solve this one :)

Best,
ThemeBurn team

November 7, 2013 at 6:11 pm #28774
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