Hello,
Every time I use the Theme Options I receive “Internal Server Error”. (like in the attached picture) I also experience brief periods during which the site goes down, but works again after I refresh a couple of times.
I am also having problems with the Checkout page, the payment method section sometime takes a very long time to load.
My site is: http://www.briz-briz.com/
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Hi,
We will need the admin access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Hello,
We just checked your website and each time we opened Theme Options everything worked fine. We never get Internal Server Error.
Also the Checkout page is opening very fast here.
Best,
ThemeBurn team
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Hello again and thank you for the fast reply.
I just checked myself and I’m getting the same issues. Internal Server Error in Shoppica Theme Options, at first it loaded a blank page, I had to refresh a few times for it to load. And the payment method section in checkout page still has trouble loading (had to refresh a few times for it to load properly). It looks like in the attached image.
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You can mark this as resolved. It turned out to be a hosting related issue.
Thanks!
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Glad you’ve managed to solve this one
Best,
ThemeBurn team
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