This topic has 2 voices, contains 1 reply, and was last updated by  TB Support WP 4058 days ago.

PayPal Pro, credit card not processing

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › PayPal Pro, credit card not processing

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I just upgraded to Paypal Pro, installed an SSL certificate on my site and set it up to use credit cards directly from my shopping cart. When I did an actual test with my own credit card, after I clicked the “purchase” button it just looked like it refreshed the page. The credit card was not processed and the payment didn’t “complete”. I had to go back to Paypal Standard for now, but would really like to have it set up so that I can use Paypal Pro.

I can give you more details on my site, as well as access, if you like.
 nicolesy
March 31, 2013 at 7:47 am #21255

Hi,

We will need the website url, admin and ftp access, so we can check.

Also is your site live?

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
April 1, 2013 at 6:49 pm #21334
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