This topic has 2 voices, contains 6 replies, and was last updated by  TB Support WP 4062 days ago.

products missing from the Home page

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › products missing from the Home page

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Hi guys,

I am having huge issues with the home page and the product categories from WP E-commerce.

Yesterday, I set up a home page, and added 3 WP e-commerce categories with some products in there. All was great and it looked like this:

http://www.bucktown.com.php53-8.dfw1-1.websitetestlink.com/wp-content/themes/shoppica/images/BuckTown-OfficialBuctownstore1.png

I opened the site this morning and ALL the info on the home page is gone (no slider, no products, nothing) and the site looks like this:

http://www.bucktown.com.php53-8.dfw1-1.websitetestlink.com/wp-content/themes/shoppica/images/BuckTownOfficial%20Buctown%20store.png

This is the second time I am experiencing this, already spent whole day Monday trying to troubleshoot it. Then all of the sudden on Tuesday everything was working properly, and then again Wednesday is all down again? If I delete some of the WP category plugins and add only 1 category it works fine. If I however try to add more then one wp e-commerce category with products the site goes back to the second screen shot! This is the second time I am writing you on this issue so pelase advise!
Thanks,
Vanina
 drawby
March 20, 2013 at 7:03 pm #20726

Dobre, preinstalirah plugina i situaciata e sushtata.

Niama produkti ili slider, stranicata e prazna.

Ne moga da razbera zashto raboteshe perfektno vcehra, no dnes i Ponedelnik dava edin i susht problem. edinstevanata razlika ot vchera e che instalirah plugina nanovo. V momenta povtorih sushtoto no rezultat niama.

pozdravi,
vanina
 drawby
March 20, 2013 at 7:27 pm #20730

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Да пишем на английски може да е полезно за някой друг :)

Best,
ThemeBurn team
 TB Support WP
March 21, 2013 at 11:07 am #20758

kk great:)

thanks is advance guys!

  • This reply was modified 4064 days ago by  drawby.
 drawby
March 21, 2013 at 3:40 pm #20776

Hi,

Could you provide ftp access too. There is fatal php error, but display errors is disabled on your server.

Best,
ThemeBurn Team
 TB Support WP
March 21, 2013 at 10:20 pm #20791

sure:

Besides the style sheet, I also modified the header.php and the two wpsc_product_view list and grid files. However, I modified the last two after the site was breaking in order to try and fix it (which, apparently i did not)

Mersi momcheta!

P.S. Ako ste v Sofia shte cherpia biri! :)

Vanina
 drawby
March 22, 2013 at 4:23 pm #20855

Hi,

It was php function declared twice. Everything is okay now :)

За съжаление не сме в София :D

Best,
ThemeBurn Team
 TB Support WP
March 23, 2013 at 9:30 am #20880
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