This topic has 2 voices, contains 24 replies, and was last updated by  TB Support WP 3904 days ago.

random product name in category text header

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ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › random product name in category text header

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hello,

im facing this problem again where the a random product name is shown in a category.

please see attached and see that it says “brushless gimbal controller with IMU – coming soon”

that should not be there and should read either nothing or ” spare parts”
 pauly
August 6, 2013 at 1:11 pm #26266

Hi,

We fixed this for your few months ago.

We will need the website url, admin and ftp access, so we can try to fix it again.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
August 7, 2013 at 10:02 am #26292

yes i know you did fix it, but somehow again it shows up again. i truly have no idea why. perhaps you can tell me why its doing it and what i shouldnt be doing to cause this?

Hello, to access my site you need….

Thanks for the help!
 pauly
August 7, 2013 at 1:06 pm #26300

Hi,

We cant open admin url:
The connection to the server was reset while the page was loading.
Is there any any plugin which is blocking us?

Best,
ThemeBurn team
 TB Support WP
August 8, 2013 at 9:06 am #26315

no not at all. the above is correct information.
 pauly
August 8, 2013 at 11:04 am #26321

Hello,

We tried from two different computers and providers and we get same error.

Best,
ThemeBurn team
 TB Support WP
August 12, 2013 at 10:05 am #26430

hi,

thanks!
 pauly
August 12, 2013 at 2:27 pm #26471

Hi,

None of these IP`s is ours, also we tried from different ISP and IP was different each time.

We are still not able to open WP Admin.

Best,
ThemeBurn team
 TB Support WP
August 13, 2013 at 3:11 pm #26524

hi,

well i dont know then :(

can you tell me how to fix it instead?
 pauly
August 13, 2013 at 3:50 pm #26539

Hi,

The problem is that we didnt remember what the problem was, and we want to check.

Anyway we will try to find it only with ftp details and will let you know.

Best,
ThemeBurn team
 TB Support WP
August 14, 2013 at 10:26 pm #26575

ok thanks. please let me know.
 pauly
August 15, 2013 at 2:37 am #26585

any luck on this? its annoying to see random names in the at the top of every category page.
 pauly
August 18, 2013 at 1:56 am #26651

Hello,

We are still trying but not luck, do you have Cache plugin?

If yes, please disable it.

Best,
ThemeBurn team
 TB Support WP
August 20, 2013 at 11:03 am #26742

ok- so i have disable it. what now?
 pauly
August 21, 2013 at 3:31 pm #26816

Hi,

Please clear the cache and disable it, because our changes still dont appear.

Best,
ThemeBurn team
 TB Support WP
August 21, 2013 at 4:19 pm #26829
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