This topic has 2 voices, contains 24 replies, and was last updated by  TB Support WP 3904 days ago.

random product name in category text header

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ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › random product name in category text header

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Hello,

Ive almost tried eveything now and still gettting this random header. Any other way i can let you in? can you get into the ftp?
 pauly
August 30, 2013 at 3:39 am #27113

Hi,

Yes we are able to get in the ftp, but our changes doesnt appear on your site.

Are you sure this is the correct ftp details?

Best,
ThemeBurn team
 TB Support WP
August 30, 2013 at 10:09 am #27123

Yes i gave you the right address. Im sorry about this, its annoying i know.

Are you updating the main shoppica folder in the FTP?
 pauly
August 30, 2013 at 11:18 am #27130

Yes, is the installation in different folder?

Best,
ThemeBurn team
 TB Support WP
August 30, 2013 at 11:24 am #27134

no .

can you try logging in again??

thanks.
 pauly
August 30, 2013 at 12:15 pm #27140

Hello,

Still connection refused. We will try again to edit your files and if there is any success we will let you know here.

Best,
ThemeBurn team
 TB Support WP
August 30, 2013 at 8:12 pm #27165
 pauly
September 5, 2013 at 3:01 pm #27304

Hi,

Maybe the problem is .htaccess file. We are still trying to figure what is the problem, but no result yet.

When we find a solution will let you know.

Best,
ThemeBurn team
 TB Support WP
September 10, 2013 at 2:15 pm #27404

hi – never mind, ive hired a freelancer to try and correct the problem.

thank you!
 pauly
September 11, 2013 at 1:37 am #27434

Hello,

If you have any questions dont hesitate to contact us.

Best,
TheemBurn team
 TB Support WP
September 11, 2013 at 11:44 pm #27467
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