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Shoppica WordPress – Server Overload – Shared Hosting

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Shoppica WordPress – Server Overload – Shared Hosting

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Hi ThemeBurn,

I finally managed to launch my website with Shoppica installed and everyting was looking good until my site was taken down by my hosting stating that my site was using too many resources.

When Checked the support ticket that was created my hosting told me the problem is:

Your account, or a portion or feature of it, has caused an overload on one of our servers. As you are on a shared hosting environment, we must maintain certain levels of performance for all customers on the server.This is monitored by us and we send these notifications out when we notice that a certain account is causing a load on the server degrading performance for everyone else.Your home folder was limited to FTP access only due to excessive CPU usage.

Your consumption of CPU resources:

I have deactivated all plugins and have had to revert to my previous site to get it back up and running but every time I activate the WordPress site with Shoppica my hosting tell me the server is being overloaded.

Please let me know if you have heard of this issue with Shoppica before.
 nislam
October 4, 2013 at 12:09 am #27910

Hello,

Did you try to use any cache plugins?

Best,
ThemeBurn team
 TB Support WP
October 4, 2013 at 10:58 pm #27926

Thanks for your message.

I have installed Super-Cache plugin but still get the same issue.
 nislam
October 5, 2013 at 7:15 pm #27941

Hello,

Can you please share your hosting parameters?

Also, We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
October 7, 2013 at 11:14 am #27959

Thanks for your message.

I would like to launch the site again but every time I do they shut the site down again.

Are you aware of any plugins that might cause an overload when Shoppica is installed?
 nislam
October 10, 2013 at 1:29 pm #28056

Hello,

Did you try to disable woocommerce and test only with Shoppica theme?

What is the traffic of the site each day, and do you use any automatic feeds?

Best,
ThemeBurn team
 TB Support WP
October 10, 2013 at 5:05 pm #28063

Thanks for your message.

I have not tried the site with WooCommerce disabled because my whole site depends on the plugin.

The site currently receives about 1200 visits a day and I don’t think we are using any automatic feeds, but not sure as I don’t really know what they are.

  • This reply was modified 3876 days ago by  nislam.
 nislam
October 10, 2013 at 11:48 pm #28090

Hello,

Please try to test it with Woocommerce disabled (if possible) because woocommerce can be the problem for overload.

We are still trying to find if this is a problem with the theme and how to fix it.

Best,
ThemeBurn team
 TB Support WP
October 12, 2013 at 6:49 pm #28117
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