After a fresh install of the theme the upload image button disappear from the administration panel. Shoppica with the button “add media”, “help”, add a thumbnail “disappear … So with the default theme everything goes well. My wordpress is up to date
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Hi,
We will need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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I have the same problem. Buttons, “help”, “html”, “add a thumbnail / media” have disappeared since the theme is activated.
Please a solution, I have published my site Friday …
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Hello,
If you give us the access we wanted in previous post we will help, else we cant.
Best,
ThemeBurn Team
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Hello,
Hello, to access my site you need….
Thanks for the help!
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Hello,
We just fixed it.
Here is what we changed:
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Best
ThemeBurn Team
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I am also having the same issue, as well as the screen options tabs not appearing at the top. Can you help please?
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This reply was modified 4126 days ago by jpstech.
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Previous fix, fixed the screen options tab too.
ThemeBurn Team
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Glad we’ve helped
Best,
ThemeBurn team
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