Visual composer HTML error

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeVisual composer HTML error

This topic has been marked as resolved.

HI,

Like the theme but found it very buggy…..

First one is when editing the sample home page with the visual editor, I add a raw html element no worries, then when I add an second one, and update the page, the first one is deleted and only leaves the second html element…  Makes it rather difficult to build a page.

Second one (not sure if it is a glitch) when you go to the single product page, the image is small and to the top right which is nothing like the live preview single product image which takes up the space.

Third one.  When I uploaded the sample data, there was a nice menu when you hold your mouse over the shop link in the main navigation which showed 3 categroies in the shop with the list of products under each.  It was nice.  When I loaded the sample data a second time that menu is not there…

I noticed you hacked the visual composer to exclude three layouts, one of which is latest posts.  Any reason for that?  It would  be handy to have lastest posts from categories on the home page but unless we reverse what you have done to the visual composer we can not do this (well at least I can not see it).  When reversed the layout is poor….  more editing…

Anyway, need a fix for the first one or the template is of no use.

Paul

Edit… Just found when clicking on the small image (which should be larger) in the single product view, there is no exit for the image, I have to press back on the browser… No doubt I will find more.. ffs

Edit… One of the sample products (just for example) when on single product view it has variations (size and color). IN the admin panel for that product the variations are in there 4 times each. When I delete the double ups, it returns “there was an error moving to trash”. Anyway they are moved to trash. But when click empty trash, nothing happens….

I should point out this is a clean install of wordpress, clean lastest version of shop,theme and wordpress along with the sample data provided with the theme

Edit… ok this is getting a little silly now…..

IN the super t shirt product, I click “set up” in varitations then generate variations and it deletes the original varations and will not put them back.

Man what is up with this? I have installed it 4 times and each time on a fresh install with no other plugins and a fresh database and each time there is something else or different wrong with it. I have spent about 18 hours trying to get just the basics working….. Help

  • This reply was modified 4117 days ago by  PaulV.
  • This reply was modified 4117 days ago by  PaulV.
  • This reply was modified 4117 days ago by  PaulV.
  • This reply was modified 4117 days ago by  PaulV.
 PaulV
February 1, 2013 at 4:20 pm #17943

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

February 1, 2013 at 4:31 pm #17951

There is no URL it is running on my desktop to test/set up before I upload over my current site.

 PaulV
February 1, 2013 at 4:42 pm #17954

Hi,

Third one. When I uploaded the sample data, there was a nice menu when you hold your mouse over the shop link in the main navigation which showed 3 categroies in the shop with the list of products under each. It was nice. When I loaded the sample data a second time that menu is not there…

About the MegaMenu read this topic: http://support.themeburn.com/topic/add-product-category-menu.

Best,
ThemeBurn Team

February 1, 2013 at 4:43 pm #17955

nice!

 PaulV
February 1, 2013 at 5:01 pm #17956

Second one (not sure if it is a glitch) when you go to the single product page, the image is small and to the top right which is nothing like the live preview single product image which takes up the space.

We have just added a special section in the online documentation about the image sizes. We’ll include it in the next minor update. Sorry for the inconvenience.

We are now investigating the other issues of yours and will update you when we have more information.

Best Regards,
ThemeBurn team

February 1, 2013 at 5:35 pm #17962

First one is when editing the sample home page with the visual editor, I add a raw html element no worries, then when I add an second one, and update the page, the first one is deleted and only leaves the second html element… Makes it rather difficult to build a page.

We found a solution:

You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!

I noticed you hacked the visual composer to exclude three layouts, one of which is latest posts. Any reason for that? It would be handy to have lastest posts from categories on the home page but unless we reverse what you have done to the visual composer we can not do this (well at least I can not see it). When reversed the layout is poor…. more editing…

We decided to remove posts teaser and posts slider because they are very slowly and buggy and we are currently developing new shortcodes which will be included in the next update.

We are also currently looking for solution with product variations.

Best,
ThemeBurn Team

February 1, 2013 at 6:50 pm #17963

HI,

Thanks,

Fixed
Menu fixed
Image size fixed
Await update for the post teaser

Outstanding
Model JS fix does not seem to be attached?
Click on product image not able to exit
Product variations errors

Thanks for your effort guys
Paul

 PaulV
February 2, 2013 at 12:29 am #17975

Sorry, its attached now.

February 2, 2013 at 1:36 pm #17989

HI,

Thanks,

Fixed
Menu fixed
Image size fixed
Model JS fixed Html issue
Await update for the post teaser

Outstanding
Click on product image not able to exit
Product variations errors

Thanks for your effort guys
Paul

 PaulV
February 2, 2013 at 3:49 pm #18004

Hello,

Can you please give more information about the product image problem (maybe screenshot)?

About the product variations, sadly this is a wpec bug, which is outside the scope of this support forum. You may aks in their support forum or use woocommerce alternatively. We’re also going to post this bug on their tracker.

Best,
ThemeBurn Team

February 4, 2013 at 1:40 pm #18074

Thanks guys,

Still working on it. Now have it uploaded and just cleaning it up

Will check what is what and come back later.

Appreciate the exellent support.

Paul

 PaulV
February 22, 2013 at 11:47 pm #19271

Wanted to add while here

Can not make like with visual composer.

Images in a text block great in firefox. In IE 8 the images read the height and get really long on the page…

Paul

 PaulV
February 23, 2013 at 2:20 am #19273

Image in IE 8 fixed. Removed the height and width

 PaulV
February 23, 2013 at 2:23 am #19274

Hello,

You cant make facebook like button, or link?

If you cant make a link apply the patch from this article: http://support.themeburn.com/topic/theme-causes-parts-of-visual-editor-to-stop-working

Best,
ThemeBurn Team

February 23, 2013 at 11:40 am #19283
Viewing 15 posts - 1 through 15 (of 60 total)
  • You must be logged in to reply to this topic.