Visual composer not working – not able to add new elements to page

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeVisual composer not working – not able to add new elements to page

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When I add a new element, the element appears initially, but then when I hit Update, to Publish the Page … it switches back to text mode and the element disappears !!!

Why is that? And how can I fix this?

Also on the sample Products Page, the Featured Products are shown in kinda List format but is looks like broken …

http://www.plusinfinit.com/clazic.com/shortcodes/products/

Thanks

April 1, 2013 at 10:27 am #21298

Hi,

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

April 1, 2013 at 7:41 pm #21340

My login data is:
http://www.plusinfinit.com/clazic.com/wp-admin/

April 2, 2013 at 7:21 pm #21397

Hi,

We will need the ftp access too. Maybe js file is missing.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

April 3, 2013 at 10:45 am #21418

FTP access to :
http://www.plusinfinit.com/clazic.com/

April 3, 2013 at 5:14 pm #21482

Hi,

You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!

Best,
ThemeBurn Team

April 4, 2013 at 10:56 am #21529
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