If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Please help me to setup! in: Pavilion OpenCart Theme	2	9	3466 days	TB Support
Special products theme block in: Pavilion OpenCart Theme	2	5	3466 days	TB Support
[Resolved] Third party module with ajax reload affects widget_dom_id in: Pavilion OpenCart Theme	2	6	3467 days	TB Support
Pavilion Theme Error: Undefined variable: tbData in… in: Pavilion OpenCart Theme	2	4	3467 days	TB Support
To access it again to Sample data in: Pavilion OpenCart Theme	2	4	3467 days	TB Support
SyntaxError: JSON Parse error: Unexpected EOF in: Pavilion OpenCart Theme	2	6	3467 days	TB Support
[Not a support question] Import / export theme configurations in: Pavilion OpenCart Theme	2	2	3467 days	TB Support
[Resolved] Localization and Modification Error in: Pavilion OpenCart Theme	2	8	3467 days	TB Support
Shoppica Expert Needed in: Shoppica WordPress Theme	2	2	3467 days	TB Support WP
Wrong product queries. in: Shoppica WordPress Theme	3	13	3467 days	TB Support WP
[Resolved] Multistore problem in: Pavilion OpenCart Theme	2	5	3468 days	TB Support
TIP: Add link to Pavilion CP in Admin in: Pavilion OpenCart Theme	2	2	3468 days	TB Support
Problem to display module in: Pavilion OpenCart Theme	2	2	3468 days	TB Support
BG color for separator in: Pavilion OpenCart Theme	2	4	3468 days	TB Support
[Not a support question] Featured Products Module limit in: Pavilion OpenCart Theme	2	4	3468 days	TB Support