If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
[Resolved] How can I change the text of the confirmation email in Shoppica2 in: Shoppica 2 OpenCart Theme	2	2	3586 days	TB Support
[Not a support question] Display link to product in main menu in: Shoppica 2 OpenCart Theme	2	2	3586 days	TB Support
[Not a support question] Sub Subcategory in category module in: Shoppica OpenCart Theme	2	6	3586 days	TB Support
[Resolved] Problem with margin slider from homepage in: Shoppica OpenCart Theme	2	2	3586 days	TB Support
New update? in: Shoppica WordPress Theme	2	3	3588 days	reboot
Important, Receiving Errors Need to Fix ASAP in: Shoppica WordPress Theme	3	3	3588 days	TB Support WP
Problem with Social deals plugin for woocommerce in: Shoppica WordPress Theme	2	2	3588 days	TB Support WP
adding custon menu like your own example in: Shoppica 2 OpenCart Theme	2	2	3593 days	TB Support
Installation problem. in: Shoppica 2 OpenCart Theme	2	2	3593 days	TB Support
[Not a support question] error after upgrade to mysql V5.5 in: Shoppica 2 OpenCart Theme	2	2	3594 days	TB Support
[Not a support question] Navigation menu in: Shoppica OpenCart Theme	2	2	3594 days	TB Support
Shoppica 2 theme creates www.www on multi domain ssl in: Shoppica 2 OpenCart Theme	2	2	3601 days	TB Support
How to change the header logo through code in: Shoppica 2 OpenCart Theme	2	11	3601 days	TB Support
[Resolved] old price strike through problem in: Shoppica WordPress Theme	2	6	3602 days	TB Support WP
[Resolved] sidebar background in: Shoppica WordPress Theme	2	4	3602 days	TB Support WP