If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
WordPress demo checkout different to my theme. in: Shoppica WordPress Theme	2	2	3628 days	TB Support WP
[Not a support question] Sign up page for multi vendor module does not work with Shoppica2 theme in: Shoppica 2 OpenCart Theme	3	4	3629 days	kromanluv
some part of shoppica theme(wp) doesnt work with woocommerce 2.1.8 in: Shoppica WordPress Theme	2	2	3632 days	TB Support WP
displaying "latest items" in scroller instead of "featured" in: Feature Requests	2	5	3632 days	GWP
Add to cart button problem in: Shoppica WordPress Theme	2	2	3633 days	TB Support WP
Huge extra whitespace added to checkout when Coupons in use in: Shoppica WordPress Theme	2	3	3633 days	TB Support WP
Impossible to Purchase if I select state/Country/province dropdown menu in: Shoppica WordPress Theme	2	10	3633 days	TB Support WP
[Resolved] Shoppica 1.4.3 file on Themeforest corrupt in: Shoppica WordPress Theme	2	3	3633 days	TB Support WP
How to add a dropdown to main menu in: Shoppica WordPress Theme	2	2	3633 days	TB Support WP
How can I put Product Categories on home page in: Shoppica WordPress Theme	2	2	3636 days	TB Support WP
Where do I set the price for each country/province/state ? in: Shoppica WordPress Theme	2	6	3636 days	TB Support WP
Several issues, mostly with translation or RTL in: Shoppica WordPress Theme	2	6	3636 days	TB Support WP
Issue with layerslider not loading in: Shoppica WordPress Theme	2	5	3636 days	TB Support WP
How to Show Images Size, Alt and Title Attributes? in: Shoppica WordPress Theme	2	4	3636 days	TB Support WP
Layerslider upgrade in: Shoppica WordPress Theme	2	2	3636 days	TB Support WP