If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
CSS problems in: Shoppica 2 OpenCart Theme	2	2	3631 days	TB Support
[Not a support question] smart cache bug… in: Shoppica 2 OpenCart Theme	2	3	3631 days	TB Support
[Not a support question] Migrating server problem in: Shoppica OpenCart Theme	1	1	3632 days	StudioLeBus
Shop Drop Down & Rename in: Shoppica WordPress Theme	2	2	3633 days	TB Support WP
[Resolved] Problem with HTTPS after installing SSl Cert in: Shoppica 2 OpenCart Theme	2	4	3633 days	TB Support
Banners have stopped working in: Shoppica 2 OpenCart Theme	2	2	3633 days	TB Support
chnage background colour behind logo area in: Shoppica 2 OpenCart Theme	2	2	3637 days	TB Support
after banner shoppica extension instal… error 406 ! in: Shoppica 2 OpenCart Theme	2	2	3637 days	TB Support
[Resolved] A new pricetag option in: Shoppica 2 OpenCart Theme	2	9	3637 days	TB Support
[Resolved] How to sort products in Shoppica 2 Intro Product Slideshow? in: Shoppica 2 OpenCart Theme	5	9	3637 days	TB Support
[Resolved] Move Search box to categories bar in: Shoppica 2 OpenCart Theme	2	6	3637 days	TB Support
Search issue in Internet Explorer in: Shoppica 2 OpenCart Theme	2	2	3637 days	TB Support
[Resolved] Issue with Subcategories in opencart in: Shoppica OpenCart Theme	2	2	3637 days	TB Support
[Resolved] How I center the logo with respect to the header, without using padding or margin? in: Shoppica WordPress Theme	3	6	3638 days	TB Support WP
Shoppica 1.4.2 – Woocommerce 2.1.5 problems still exist in: Shoppica WordPress Theme	2	13	3638 days	TB Support WP