If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Every time Mega Filter is clicked the drop down menu images are duplicated in: Technopolis OpenCart Theme	2	2	2294 days	TB Support
Mega Filter Pro causes dropdown menu to duplicate each time a filter item is selected in: BurnEngine	3	5	2294 days	TB Support
[Resolved] UPDATE step by step in: Kiddos OpenCart Theme	2	13	2294 days	TB Support
[Not a support question] Hide Out of stock products in Best Seller Module in: Shoppica 2 OpenCart Theme	2	2	2294 days	TB Support
Technopolis color changes for header and footer background in: Technopolis OpenCart Theme	2	2	2294 days	TB Support
Add to Cart button 2.3.0.2 in: Technopolis OpenCart Theme	2	2	2294 days	TB Support
[Resolved] About intro menu in http://demo.themeburn.com/kiddos/2/ in: Kiddos OpenCart Theme	2	6	2294 days	TB Support
Brainy Filter and Multiple Product Quick Edit Pro modules compatibility for Technopolis and Kiddos in: Technopolis OpenCart Theme	2	2	2294 days	TB Support
Place accent label on specific category in products menu in: BurnEngine	3	7	2294 days	TB Support
Banner text background not customizable in: BurnEngine	2	7	2294 days	TB Support
Filters Recommendation / Problems with Brainy Filter / Pavilion Dark / Burn Engine 1.2.2 in: BurnEngine	2	5	2294 days	TB Support
Removing Cart and disabling ligin\registration. in: BurnEngine	2	3	2294 days	onejak
Presets Errors in: Technopolis OpenCart Theme	1	1	2301 days	JAZZLT
FATAL ERROR in: BurnEngine	2	2	2302 days	TB Support
[Resolved] No Wishlist icon is displayed in the product category, etc in: Kiddos OpenCart Theme	2	7	2302 days	TB Support