If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Main Navigation Transparency IE10 in: Shoppica WordPress Theme	2	2	3976 days	TB Support
[Resolved] What am i doing wrong??! in: Shoppica WordPress Theme	2	3	3976 days	TB Support WP
[Resolved] Shop button result in blank page with [productspage] in: Shoppica WordPress Theme	2	6	3976 days	TB Support WP
[Resolved] Wanting to make the checkout page more user friendly in: Shoppica WordPress Theme	3	9	3976 days	TB Support WP
[Resolved] Is shoppica compatable with WordPress 3.5.2 ? in: Shoppica WordPress Theme	2	4	3976 days	TB Support WP
[Resolved] Centering the Menu (WordPress / WooCommerce) in: Shoppica WordPress Theme	2	2	3976 days	TB Support WP
[Resolved] RTL problem in menu in: Shoppica WordPress Theme	2	4	3976 days	TB Support WP
[Resolved] Renaming or removing information text from category panel shoppica2 in: Shoppica OpenCart Theme	2	3	3977 days	TB Support
How do I correctly remove View Cart button from Cart hover menu. in: Shoppica 2 OpenCart Theme	2	2	3977 days	TB Support
Description/Specification/Review tabs on Product Page dont work. in: Shoppica 2 OpenCart Theme	2	6	3977 days	TB Support
[Not a support question] how switch from mobile style to normal? in: Shoppica 2 OpenCart Theme	2	2	3977 days	TB Support
[Resolved] Top Category name: Inside Adult Fancy Dress in: Shoppica 2 OpenCart Theme	2	6	3977 days	TB Support
[Resolved] Moving Intro location on Category and Product Detail pages in: Shoppica WordPress Theme	2	11	3979 days	TB Support WP
Javascript Popup not working while adding a product (WP-Ecommerce) in: Shoppica WordPress Theme	2	8	3979 days	TB Support WP
[Resolved] Conflict with Google Analytics Tracking Code with WP-Ecommerce in: Shoppica WordPress Theme	2	2	3979 days	TB Support WP