If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
[Not a support question] Any advice?how? in: Shoppica 2 OpenCart Theme	2	4	4001 days	TB Support
[Resolved] Add Shoppica banner position on left or right side in: Shoppica OpenCart Theme	3	4	4001 days	TB Support
Error text in shopping cart success message in: Shoppica 2 OpenCart Theme	2	2	4001 days	TB Support
[Not a support question] Add columns in my drop down navigation Menu? in: Shoppica 2 OpenCart Theme	3	4	4001 days	TB Support
Product Tabs Section in: Shoppica WordPress Theme	2	6	4002 days	TB Support WP
Footer Column Issue in: Shoppica WordPress Theme	2	6	4003 days	TB Support WP
[Resolved] How to get columns in my drop down navigation?? 1 2 3 in: Shoppica WordPress Theme	5	36	4003 days	TB Support WP
Internal server error when uploading xml files in: Shoppica WordPress Theme	2	2	4003 days	TB Support WP
[Resolved] saveSchemer() fails, get blank page. in: Shoppica 2 OpenCart Theme	2	7	4003 days	TB Support
[Resolved] Custom Footer Area for Certification Badges in: Shoppica 2 OpenCart Theme	2	6	4003 days	TB Support
[Resolved] Checkers left and right side of home page slider – gradient colors behind the image in: Shoppica 2 OpenCart Theme	2	5	4003 days	TB Support
[Not a support question] Change color of stock label [vQmod] in: Compatible extensions	4	8	4003 days	TB Support
Multi Language not working in: Shoppica 2 OpenCart Theme	2	7	4004 days	TB Support
Too many error in error logs in: Shoppica OpenCart Theme	2	4	4004 days	TB Support
[Resolved] Shoppica 2 dual language problem in: Shoppica 2 OpenCart Theme	3	14	4004 days	TB Support