If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
[Resolved] Product compare page width in: Shoppica 2 OpenCart Theme	2	6	4101 days	TB Support
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problems when installing sample data in: Shoppica WordPress Theme	2	2	4102 days	TB Support WP
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Shoppica2 white space above logo in: Shoppica 2 OpenCart Theme	2	5	4102 days	samdz
Product category pages in WPEC have no CSS Style in: Shoppica WordPress Theme	2	5	4103 days	TB Support WP
Shoppica – WooCommerce Version – No Styling? in: Shoppica WordPress Theme	2	2	4103 days	TB Support WP
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