If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
[Not a support question] Woo Commerce Update in: Shoppica WordPress Theme	2	4	4135 days	TB Support WP
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[Resolved] change delivery option name in: Shoppica OpenCart Theme	2	2	4136 days	samdz
[Resolved] Change home icon in shoppica2 theme in: Shoppica 2 OpenCart Theme	3	4	4136 days	exterior
Hide cart when content is 0 in: Shoppica 2 OpenCart Theme	2	6	4138 days	Bonnie
[Resolved] Help with Layerslider. in: Shoppica WordPress Theme	2	10	4138 days	TB Support WP
[Resolved] Installation failed in: Shoppica WordPress Theme	3	4	4138 days	TB Support
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[Resolved] Search photo+ information links above and other things 7 points D: ( in: Shoppica 2 OpenCart Theme	2	7	4138 days	TB Support
[Resolved] change the text on the Extra in: Shoppica 2 OpenCart Theme	3	13	4138 days	TB Support
Round prices in frontend in: How to…	3	11	4138 days	TB Support