If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] custom header_bg help in: Shoppica 2 OpenCart Theme	2	7	4285 days	TB Support
[Resolved] Make "information" menu uppercase in: Shoppica 2 OpenCart Theme	2	4	4285 days	TB Support
Warning : No Payment options are available.Please contact us for assistance . in: Shoppica 2 OpenCart Theme	2	2	4285 days	TB Support
change "paypal" text in the payment option window in: Shoppica OpenCart Theme	3	4	4285 days	TB Support
Auction on Opencart in: Feature Requests	2	2	4285 days	TB Support
[Resolved] Could not load second page in Product list in: Shoppica OpenCart Theme	2	5	4285 days	TB Support
language error turkish characters problem in: Shoppica OpenCart Theme	2	2	4285 days	TB Support
[Resolved] Module missing after install. in: Shoppica OpenCart Theme	2	6	4285 days	TB Support
Shoppica Menu Sizing in: Shoppica OpenCart Theme	2	2	4285 days	TB Support
[Resolved] Comodo SSL Badge Install in: Shoppica OpenCart Theme	2	4	4285 days	TB Support
Change menu_home.png in: Shoppica OpenCart Theme	2	4	4285 days	TB Support
SEO URLs not working properly..? in: Shoppica 2 OpenCart Theme	2	5	4285 days	TB Support
wrong button place when choose language on RTL in: Shoppica 2 OpenCart Theme	2	6	4285 days	TB Support
[Not a support question] Module missing after install in: Shoppica 2 OpenCart Theme	2	2	4285 days	TB Support
[Not a support question] custom price images in: Shoppica OpenCart Theme	3	4	4285 days	TB Support