If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] TEXT_SHIPPING_DETAIL in: Shoppica OpenCart Theme	3	8	4279 days	TB Support
[Not a support question] Restrict user access in: Shoppica 2 OpenCart Theme	2	2	4279 days	TB Support
error when turning on module in: Shoppica 2 OpenCart Theme	2	2	4281 days	TB Support
i am getting this message Could not load language module/links_color!… in: Shoppica OpenCart Theme	2	2	4281 days	TB Support
[Resolved] Adding delimiter between items in top menu in: Shoppica 2 OpenCart Theme	3	12	4281 days	Finezze
[Resolved] Product Added to Cart! Pop-up – where is it to edit? in: Shoppica OpenCart Theme	4	8	4281 days	Finezze
[Resolved] Need some CSS help with custom shopping cart icon to make it display at proper size in: Shoppica 2 OpenCart Theme	2	4	4281 days	TB Support
[Resolved] Installation problem in: Shoppica 2 OpenCart Theme	2	3	4281 days	TB Support
[Resolved] Intro slideshow resize in: Shoppica OpenCart Theme	4	12	4281 days	TB Support
Module error. Sides changed in: Shoppica 2 OpenCart Theme	2	2	4281 days	TB Support
[Resolved] Google Base Feed Open Cart Extension in: Shoppica 2 OpenCart Theme	2	4	4281 days	lukeaxten
[Resolved] Broken logout page in: Shoppica 2 OpenCart Theme	2	5	4281 days	TB Support
[Resolved] Gazillion Errors in my Error Log after updating Open cart, and trying to install shoppica in place of shopcart. in: Shoppica 2 OpenCart Theme	2	4	4282 days	TB Support
Auto update price on option selection in: Feature Requests	2	2	4282 days	TB Support
[Not a support question] Shoe Size module in shoppica 2 in: Shoppica 2 OpenCart Theme	2	2	4282 days	TB Support