If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Not a support question] Help with Extensions in: Shoppica 2 OpenCart Theme	2	6	4308 days	TB Support
Read Me Instructions in: Shoppica HTML Theme	2	4	4308 days	TB Support
Brands categories disappear from menu? in: Shoppica 2 OpenCart Theme	2	2	4308 days	TB Support
[Resolved] Mobile Site Issues in: Shoppica 2 OpenCart Theme	2	4	4308 days	TB Support
Options Classes in: Shoppica 2 OpenCart Theme	2	2	4308 days	TB Support
[Not a support question] Showing Discount in Price bubble in: Shoppica 2 OpenCart Theme	2	2	4308 days	TB Support
Two logotypes in header in: Shoppica OpenCart Theme	2	2	4308 days	TB Support
[Resolved] Banner problem in: Shoppica OpenCart Theme	4	7	4308 days	TB Support
Move OC Welcome Module above *Global* Intro in: Shoppica 2 OpenCart Theme	2	2	4309 days	TB Support
product_description in: Shoppica 2 OpenCart Theme	2	2	4309 days	TB Support
[Resolved] Move price circle below reviews in: Shoppica 2 OpenCart Theme	2	13	4309 days	TB Support
fb_like.png – facebook image in: Shoppica OpenCart Theme	2	5	4309 days	TB Support
[Resolved] Upgrading to Shoppica 2 in: Shoppica 2 OpenCart Theme	2	6	4309 days	TB Support
[Resolved] Slider problem in: Shoppica 2 OpenCart Theme	2	7	4310 days	TB Support
[Resolved] footer facebook link not working in: Shoppica 2 OpenCart Theme	2	7	4310 days	TB Support