If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Affiliate Tracking Code disappeared when installing Aff. Widget modul in: Shoppica OpenCart Theme	2	2	4311 days	TB Support
Image Slider Width and Height bigger than image in: Shoppica 2 OpenCart Theme	2	2	4311 days	TB Support
Sidebar problems on smaller resolution (800×600) in: Shoppica 2 OpenCart Theme	2	4	4311 days	TB Support
[Resolved] How can I remove home button ? (Top) in: Shoppica 2 OpenCart Theme	2	6	4311 days	TB Support
[Resolved] Links of Information pages in Header in: Shoppica 2 OpenCart Theme	3	7	4311 days	TB Support
Case Study using Shoppica 2 – Yum Asia in: Showcase	2	2	4311 days	TB Support
top menu bar not linking to created category pages in: Shoppica 2 OpenCart Theme	2	2	4311 days	TB Support
[Not a support question] Accordion for Category Module in: Shoppica 2 OpenCart Theme	2	2	4311 days	TB Support
[Resolved] Show bestsellers module in the left or right column when in 'specials' page in: Shoppica 2 OpenCart Theme	2	4	4311 days	TB Support
Change colors manually in: Shoppica 2 OpenCart Theme	2	2	4311 days	TB Support
Problems with cart value when you use SEO in: Shoppica 2 OpenCart Theme	2	6	4312 days	TB Support
Product count in Multi Store in: Shoppica 2 OpenCart Theme	2	2	4312 days	TB Support
[Resolved] Put in another section of the PRIVACY POLICY in: Shoppica OpenCart Theme	2	9	4314 days	TB Support
Slideshow size in: Shoppica OpenCart Theme	1	1	4315 days	zeroms
Slider bug? in: Shoppica 2 OpenCart Theme	2	7	4315 days	TB Support