If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Add new language in: How to…	1	1	4329 days	TB Support
[Not a support question] Access Denied error when using checkout with ssl in: Shoppica 2 OpenCart Theme	3	4	4329 days	TB Support
[Resolved] Error installing Module Shoppica 2 CP in: Shoppica 2 OpenCart Theme	2	14	4329 days	TB Support
[Resolved] No class for "selected" menu item in: Shoppica 2 OpenCart Theme	2	6	4329 days	TB Support
[Resolved] Undefined index: HTTP_USER_AGENT in: Shoppica 2 OpenCart Theme	3	4	4329 days	TB Support
Shoppica 2.1.2 released in: Archive	1	1	4329 days	TB Support
[Resolved] Improvements when you resize window. in: Shoppica 2 OpenCart Theme	2	2	4329 days	TB Support
Color Schemer Products Page in: Shoppica OpenCart Theme	2	3	4329 days	TB Support
[Resolved] To make Contact Us information as links? in: Shoppica OpenCart Theme	5	10	4329 days	JoelEade
[Resolved] Keeping the Footer tabs (Info, Contacts, Twitter, Facebook) from showing up on other pages in: Shoppica OpenCart Theme	2	4	4330 days	TB Support
[Not a support question] Change color of content background in: Shoppica 2 OpenCart Theme	2	2	4330 days	TB Support
[Resolved] Having great difficulty getting Shoppica 2.1.1 installed in: Shoppica 2 OpenCart Theme	3	10	4330 days	zuzuweb
[Resolved] Shoppica 2 banner is not working. in: Shoppica 2 OpenCart Theme	2	4	4330 days	TB Support
Product Codes in: Shoppica 2 OpenCart Theme	2	5	4330 days	TB Support
[Resolved] How do I change this? in: Shoppica 2 OpenCart Theme	2	2	4330 days	TB Support