If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Need to change dimensions on a textfield in checkout page & in drop down list in products in: Shoppica OpenCart Theme	2	4	4546 days	TB Support
[Resolved] Additional Product images are showing in 2 columns rather than 1 row, why? in: Shoppica OpenCart Theme	2	4	4546 days	TB Support
[Resolved] The page you requested cannot be found! in: Shoppica OpenCart Theme	2	6	4548 days	TB Support
[Resolved] Height of slider in: Shoppica OpenCart Theme	2	4	4548 days	TB Support
[Resolved] What a way to install a template? in: Shoppica OpenCart Theme	2	2	4548 days	TB Support
[Resolved] Lost categories in menu header / Remove product comparison in: Shoppica OpenCart Theme	2	4	4548 days	TB Support
[Not a support question] Adding another Text grouping under "Product Code:" in: Shoppica OpenCart Theme	2	3	4548 days	helixconcepts
[Resolved] How to remove Wishlist / Compare from product in category view? in: Shoppica OpenCart Theme	2	5	4548 days	TB Support
[Resolved] center text near radio buttons in: Shoppica OpenCart Theme	2	7	4548 days	TB Support
[Resolved] Paypal express checkout module Installation Problem in: Shoppica OpenCart Theme	2	4	4548 days	TB Support
[Resolved] the picture of products on home page not look clear in: Shoppica OpenCart Theme	2	3	4549 days	TB Support
[Resolved] Product Slideshow Intro Banner – Description is not good in: Shoppica OpenCart Theme	2	4	4549 days	TB Support
[Resolved] Empty space on home page in: Shoppica OpenCart Theme	2	2	4549 days	TB Support
[Resolved] TR problem in: Shoppica OpenCart Theme	3	7	4549 days	TB Support
[Resolved] Load different CSS file for different languages in: Shoppica OpenCart Theme	2	2	4549 days	TB Support