If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Pavilion Stylish CSS – how to underline all links except menu bar links? in: Pavilion OpenCart Theme	2	2	2056 days	TB Support
Price circle resize in: BurnEngine	1	1	2056 days	polako89
Problem by loading the Page Burner in Trendo Theme in: BurnEngine	2	2	2056 days	TB Support
shoppica theme with brainy filter in: Shoppica OpenCart Theme	1	1	2067 days	Vasilikilask
Content wrap width adjustment in: Technopolis OpenCart Theme	1	1	2069 days	MichalKuruc
OpenCart compatibility – OpenCart 3.0.3.1 in: BurnEngine	1	1	2069 days	es
Opencart BurnEngine creating cache file main_xxx.xxx.js every time on page load in: BurnEngine	2	2	2070 days	diestadtgaertner
Extra field into tabs in: Shoppica OpenCart Theme	1	1	2070 days	svabbi
Did I miss an update? in: Pavilion OpenCart Theme	1	1	2072 days	serafinafae
Urgent !!! All menu links go to home page – Categories mega menu have disappeared in: Technopolis OpenCart Theme	1	4	2073 days	kosadam
Display the sibling (same parent) subcategories on the left column in: Pavilion OpenCart Theme	1	1	2074 days	es
Blog 3.0.2.0 / Organie – Organic Store OpenCart Theme in: BurnEngine	1	2	2075 days	furnica10
[Not a support question] Fatal error: ‘Unknown “tbSlotStartSystem” after editing an opencart 3.0.2.0 theme template while Pavilion is installed in: Pavilion OpenCart Theme	2	4	2075 days	dknight00
VQMOD not working on front end in: Shoppica OpenCart Theme	3	7	2075 days	roninstudio
[Resolved] shoppica_v.3.3.1 in: Shoppica OpenCart Theme	2	6	2075 days	TB Support