ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

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OpenCart Themes
Shoppica OpenCart Theme
2,0116637
Shoppica 2 OpenCart Theme
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Pavilion OpenCart Theme
2,0987786
Kiddos OpenCart Theme
4281837
BurnEngine
1,0663452
Technopolis OpenCart Theme
5011699
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33336
Feature Requests
What do you want in our themes?
71173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
46106

Latest topics

Topic Voices Posts Freshness Last poster
 
[Resolved] region/ state blank and error coming up – stopped all trading

in: Shoppica 2 OpenCart Theme

2 8 3558 days  TB Support
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in: Shoppica 2 OpenCart Theme

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in: Shoppica 2 OpenCart Theme

2 4 3559 days  TB Support
[Resolved] Blank page when use Shoppica 2

in: Shoppica 2 OpenCart Theme

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[Resolved] adding extra page to the "Extras" tab

in: Shoppica 2 OpenCart Theme

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Help with Accordion & Checkout

in: Shoppica HTML Theme

1 1 3560 days  bengaon
[Not a support question] Help to add quantity discount to category and featured

in: Shoppica 2 OpenCart Theme

2 3 3561 days  bmrneves
[Resolved] Scripting issue – initial installation

in: Shoppica 2 OpenCart Theme

2 4 3562 days  TB Support
[Resolved] twitter not showing on maintenace page

in: Shoppica 2 OpenCart Theme

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Moved Site to New Server, Weird Formatting

in: Shoppica 2 OpenCart Theme

2 2 3562 days  TB Support
[Resolved] Checkout Dropdowns Stopped Working

in: Shoppica OpenCart Theme

2 2 3562 days  TB Support
Add to cart button not working

in: Shoppica 2 OpenCart Theme

2 3 3566 days  TB Support
[Resolved] Advanced Ajax Layered Navigation stopped working.

in: Shoppica WordPress Theme

2 4 3566 days  TB Support WP
Change Thumbnail size in shop page

in: Shoppica WordPress Theme

2 2 3566 days  TB Support WP
[Resolved] Errors in my site

in: Shoppica WordPress Theme

2 3 3566 days  TB Support WP
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