If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Reduce intro slideshow padding in: Shoppica OpenCart Theme	5	12	3832 days	TB Support
[Resolved] How to increase spacing in customer registration form in: Shoppica 2 OpenCart Theme	2	6	3832 days	TB Support
[Resolved] Home button missing on mobile devices in: Shoppica 2 OpenCart Theme	2	6	3832 days	TB Support
[Not a support question] search blog? in: Shoppica 2 OpenCart Theme	2	4	3832 days	TB Support
[Not a support question] Add when in stock or not to category pages. in: Shoppica 2 OpenCart Theme	2	8	3832 days	TB Support
Trouble adding a new sidebar in: Shoppica WordPress Theme	4	5	3833 days	TB Support WP
Update to 3.7.1? in: Shoppica WordPress Theme	2	4	3833 days	TB Support WP
Responsive problem in: Shoppica WordPress Theme	2	2	3833 days	TB Support WP
Images appears in Gallery Tab, not under the main image in: Shoppica WordPress Theme	3	6	3833 days	TB Support WP
Install error (wordpress) in: Shoppica WordPress Theme	2	4	3835 days	TB Support WP
Multistore styling options per store in: Shoppica 2 OpenCart Theme	2	2	3835 days	TB Support
vqmod error: Undefined variable: gurl in: Shoppica 2 OpenCart Theme	2	2	3835 days	TB Support
Using prettyPhoto for "information pages" in: Shoppica 2 OpenCart Theme	3	4	3835 days	TB Support
Hostgator blocking my site again :( in: Shoppica OpenCart Theme	3	4	3835 days	TB Support
[Not a support question] Error when i choose shoppica 2 theme Please help!! tks in: Shoppica 2 OpenCart Theme	2	10	3835 days	TB Support