If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
[Resolved] Twitter Widget Is Blank in: Shoppica OpenCart Theme	3	6	3971 days	TB Support
Twitter Widget Not Working With New Twitter API 1.1 in: Shoppica OpenCart Theme	3	3	3971 days	TB Support
[Resolved] Facebook widget display error in: Shoppica 2 OpenCart Theme	5	7	3971 days	TB Support
Responsive website – > product list in: Shoppica 2 OpenCart Theme	2	2	3971 days	TB Support
Checkout error – SyntaxError: JSON Parse error: Unrecognized token ' in: Shoppica OpenCart Theme	2	5	3971 days	TB Support
[Resolved] Shoppica 2.2. Footer issue due to Twitter API 1.0 retiring yesterday. in: Shoppica 2 OpenCart Theme	5	5	3971 days	TB Support
[Resolved] Shoppica 2 CP Module Displaying Incorrectly in: Shoppica 2 OpenCart Theme	2	3	3971 days	TB Support
SlideShow Problems in: Shoppica 2 OpenCart Theme	2	6	3971 days	TB Support
[Not a support question] Link coupon code usage to IP in: Shoppica 2 OpenCart Theme	2	2	3971 days	TB Support
[Resolved] Footer is messed up in: Shoppica OpenCart Theme	2	2	3971 days	TB Support
control top menu coloumns and Search auto suggest in: Shoppica 2 OpenCart Theme	2	2	3971 days	TB Support
[Resolved] Can't remove text from Product page/description in: Shoppica 2 OpenCart Theme	2	8	3971 days	TB Support
Make Product Images Bigger in: Shoppica 2 OpenCart Theme	2	4	3971 days	TB Support
[Resolved] Can't change or disabe twitter user on footer in: Shoppica 2 OpenCart Theme	2	8	3971 days	TB Support
Number of Thumbnail images and catalog view images different sizes in: Shoppica WordPress Theme	2	4	3971 days	TB Support WP