If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
"Browse By Price" Sidebar Widget in Shoppica Demo Site in: Shoppica WordPress Theme	2	2	3985 days	TB Support WP
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Latest Products in: Shoppica WordPress Theme	2	2	3988 days	TB Support WP
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[Resolved] Add to cart and quantity not working in Chrome in: Shoppica WordPress Theme	3	9	3988 days	TB Support WP
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[Not a support question] Product Description Layout Shoppica 2 in: Shoppica 2 OpenCart Theme	2	3	3988 days	Caan
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[Resolved] Changing Slider Style in: Shoppica OpenCart Theme	2	6	3989 days	TB Support
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