If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
TB_DataBag Error In Fresh Install in: Shoppica OpenCart Theme	2	2	4199 days	TB Support
Remove Banner from top of the products in: Shoppica 2 OpenCart Theme	2	2	4199 days	TB Support
shoppica 2 on top of vqmod doesn't work in: Shoppica 2 OpenCart Theme	2	2	4199 days	TB Support
[Resolved] language character problem at the messages of shoppica theme in: Shoppica 2 OpenCart Theme	2	4	4199 days	TB Support
Sort product by date_added in: Shoppica 2 OpenCart Theme	2	2	4199 days	TB Support
[Not a support question] Maintenance mode showing when logged in? in: Shoppica 2 OpenCart Theme	2	2	4199 days	TB Support
[Resolved] Latest module sorting problem in: Shoppica 2 OpenCart Theme	2	4	4199 days	TB Support
[Not a support question] REMOVING THE IP REPORT in: Shoppica OpenCart Theme	2	2	4199 days	TB Support
PHP Error in: Shoppica 2 OpenCart Theme	2	5	4199 days	TB Support
[Resolved] fresh new install… in: Shoppica 2 OpenCart Theme	2	4	4200 days	TB Support
Problems with a New Install with OpenCart using Simple Scripts in: Shoppica 2 OpenCart Theme	2	2	4200 days	TB Support
[Resolved] Open Twitter links in new window in: Shoppica OpenCart Theme	2	5	4200 days	TB Support
Store settings do not dsiplay after saving changes in Shoppica 2 CP module in: Shoppica 2 OpenCart Theme	2	2	4200 days	TB Support
[Resolved] How to make photo image and Review/social buttons in same column? in: Shoppica 2 OpenCart Theme	2	4	4200 days	TB Support
Shoppica 2 and Vqmod in: Shoppica 2 OpenCart Theme	2	2	4200 days	TB Support