If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Undefined index: path in shoppica_brand_category.tpl in: Shoppica OpenCart Theme	4	7	4382 days	TB Support
[Not a support question] PHP Fatal error: Class 'Front' not found in index.php line 222 in: Shoppica OpenCart Theme	2	2	4382 days	TB Support
How to change 0.00 price! in: Shoppica OpenCart Theme	3	3	4382 days	TB Support
[Not a support question] Is that possible to position Shoppica Banners above or right below the logo? in: Shoppica OpenCart Theme	2	2	4383 days	TB Support
Text formatting in product slideshow in: Shoppica OpenCart Theme	2	2	4383 days	TB Support
[Not a support question] Attribute only 4 per group in: Shoppica OpenCart Theme	2	2	4383 days	TB Support
[Resolved] Slideshow showing at checkout page in: Shoppica OpenCart Theme	4	14	4383 days	brotsky
[Not a support question] newsletter not working in: Shoppica OpenCart Theme	2	3	4385 days	evilfx
[Not a support question] Emails not formatted correctly in: Shoppica OpenCart Theme	2	7	4385 days	TB Support
[Not a support question] How to Specify image dimensions? in: Shoppica OpenCart Theme	2	4	4385 days	TB Support
[Resolved] Link to “Photos” tab in: Shoppica OpenCart Theme	3	8	4385 days	TB Support
[Not a support question] Shoppica information menu link removal in: Shoppica OpenCart Theme	2	4	4385 days	Klimskady
Facebook box not working? in: Shoppica OpenCart Theme	2	6	4385 days	TB Support
New install, 1.5.1.1 + Shoppica + 700 categories = Performance issue? in: Shoppica OpenCart Theme	3	6	4386 days	TB Support
[Resolved] Intro Slideshow Images cropped 20px from the left after last update 1.5.2 in: Shoppica OpenCart Theme	2	4	4386 days	TB Support