If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
"Account" box is not appearing in right sidebar in: Shoppica OpenCart Theme	2	6	4439 days	TB Support
[Resolved] Template Shoppica compatible with v1.5.2.1? in: Shoppica OpenCart Theme	2	2	4439 days	TB Support
[Resolved] Fatal error: Class 'Browser' not found in: Shoppica OpenCart Theme	2	4	4440 days	TB Support
[Resolved] page breaking on iE in: Shoppica OpenCart Theme	2	5	4440 days	TB Support
How to Create Fancybox / Thickbox (Popup Window) in: Shoppica OpenCart Theme	2	2	4440 days	TB Support
[Resolved] Moving the Review Stars, Write a Review & Social Logos on the Product Page in: Shoppica OpenCart Theme	2	2	4440 days	TB Support
[Not a support question] Image uploading problem. Image doesn't show in: Shoppica OpenCart Theme	2	2	4440 days	TB Support
[Resolved] Change Product Page in: Shoppica OpenCart Theme	2	4	4440 days	bozzguer
How do i add new menu on the navigation and remove my account from the footer section in: Shoppica OpenCart Theme	2	2	4440 days	TB Support
Shoppica is compatible with OC 1.5.2.1? in: Shoppica OpenCart Theme	2	2	4440 days	TB Support
How can I delete certain pages from OpenCart? in: Shoppica OpenCart Theme	2	3	4440 days	TB Support
[Resolved] the green button to take me offers section, thanks. in: Shoppica OpenCart Theme	2	12	4440 days	rafola
[Not a support question] Modify popup message style and content after add product in: Shoppica OpenCart Theme	2	3	4440 days	TB Support
[Resolved] Category path in: Shoppica OpenCart Theme	2	2	4440 days	TB Support
[Resolved] two facebook like buttons on same page in chrome in: Shoppica HTML Theme	2	3	4440 days	bll