If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Latest topics

Topic	Voices	Posts	Freshness	Last poster
Don't see the orders in the Dashboard- Organie Theme in: BurnEngine	2	2	2497 days	TB Support
Seo url problem in: General Questions	1	1	2500 days	Solar
[Resolved] Remove index.php?_route_= in: BurnEngine	2	4	2504 days	TB Support
WIshlist & Login Issue in: BurnEngine	2	2	2504 days	TB Support
[Resolved] Trendo Header Shift in: BurnEngine	2	7	2504 days	TB Support
How to change description under product information in: Technopolis OpenCart Theme	2	4	2504 days	TB Support
Menu Issues in: BurnEngine	2	2	2504 days	TB Support
[Resolved] Icons from technopolis to kiddos [2017-10-29] in: Kiddos OpenCart Theme	3	6	2504 days	TB Support
hide quantity on BurnEngine (shoppica) in: BurnEngine	2	3	2504 days	TB Support
[Resolved] Display of text on frontpage 1 2 in: Technopolis OpenCart Theme	3	20	2505 days	TB Support
Menu Is Not Responsive in: BurnEngine	1	1	2507 days	leonardmichael
Wishlist Icon Hover Show Title Attribute? in: BurnEngine	1	1	2507 days	leonardmichael
Quickview not working on iOS 10.3 & 11 in: BurnEngine	3	14	2508 days	KnowHowTec
[Not a support question] Slider auto height in: BurnEngine	2	4	2508 days	TB Support
[Resolved] Stickers positions and other sticker [2017-10-27] in: Technopolis OpenCart Theme	2	10	2508 days	TB Support