If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Installation Errors in: Shoppica OpenCart Theme	2	4	4448 days	TB Support
[Resolved] blurry product images in: Shoppica OpenCart Theme	3	3	4448 days	TB Support
[Resolved] Align Sorting options in category/products page in: Shoppica OpenCart Theme	2	4	4448 days	TB Support
[Resolved] product images not displaying in: Shoppica OpenCart Theme	2	4	4448 days	TB Support
[Not a support question] How to add a questionnaire to the registration form in: Shoppica OpenCart Theme	2	2	4448 days	TB Support
[Not a support question] XML Site map showing 1500 URLs and i only have 20 items? in: Shoppica OpenCart Theme	2	5	4449 days	TB Support
Shoppica Banners Not Scrolling in: Shoppica OpenCart Theme	3	5	4449 days	TB Support
[Resolved] Shoppica didn't show off in: Shoppica OpenCart Theme	2	9	4450 days	afaizn
[Resolved] Not showing language image in the language dropdown in: Shoppica OpenCart Theme	2	7	4450 days	TB Support
[Not a support question] submenu Header like for example in your demo in: Shoppica OpenCart Theme	2	2	4451 days	rfe
[Not a support question] need help in: Shoppica OpenCart Theme	2	2	4451 days	TB Support
[Resolved] Layout Type problem in: Shoppica OpenCart Theme	1	2	4451 days	kakafon
[Resolved] fb fanbox doesn't work in: Shoppica OpenCart Theme	2	9	4452 days	lillily
[Resolved] product compare, I get pixelated images in: Shoppica OpenCart Theme	2	6	4452 days	rafola
[Not a support question] featured product links will not open on iphone or ipad in: Shoppica OpenCart Theme	1	1	4452 days	geoffrow