ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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OpenCart Themes
Shoppica OpenCart Theme
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BurnEngine
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Technopolis OpenCart Theme
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General
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What do you want in our themes?
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Showcase
Submit your site and see what others have done!
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General Questions
Common questions and feedback regarding forum use.
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Latest topics

Topic Voices Posts Freshness Last poster
 
[Resolved] Confirm Order Hangs

in: Shoppica OpenCart Theme

2 9 2577 days  TB Support
[Not a support question] Apply coupon discount during checkout

in: Shoppica OpenCart Theme

2 2 2577 days  TB Support
[Not a support question] Thumnail cropping

in: Shoppica OpenCart Theme

2 2 2577 days  TB Support
[Resolved] spanish translation OC_V.1.5.1.3_spanish_V.3

in: Shoppica OpenCart Theme

2 2 2579 days  TB Support
[Resolved] Homepage slider

in: Shoppica OpenCart Theme

2 2 2579 days  TB Support
[Resolved] I changed language but i cannot enter admin > Extentions > Modules and payments

in: Shoppica OpenCart Theme

2 6 2579 days  TB Support
[Resolved] Bug with display product per row after last update

in: Shoppica OpenCart Theme

2 2 2579 days  TB Support
[Resolved] Remove Checkout Button in Cart Popup

in: Shoppica OpenCart Theme

2 2 2579 days  TB Support
Can you make a Facebook Flash Template?

in: Feature Requests

3 4 2579 days  TB Support
[Resolved] Change "Brand" to "Something Else"

in: Shoppica OpenCart Theme

2 2 2579 days  TB Support
A warning to the admins…

in: General Questions

2 2 2579 days  TB Support
[Not a support question] Image Gallery

in: Shoppica OpenCart Theme

2 2 2579 days  TB Support
Can't add products to shopping cart

in: Shoppica OpenCart Theme

2 2 2579 days  TB Support
[Not a support question] checkout page customzation

in: Shoppica OpenCart Theme

2 2 2580 days  TB Support
[Not a support question] How to hide the weight on the 'checkout page' under 'delivery method'

in: Shoppica OpenCart Theme

2 4 2580 days  TB Support
Viewing topic 8,851 (of 9,303 total)