If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] how to change product order to Latest? in: Shoppica OpenCart Theme	2	8	4497 days	TB Support
[Resolved] Change the background of the facebook like button in: Shoppica OpenCart Theme	3	4	4497 days	TB Support
[Resolved] New/Latest Products page? in: Shoppica OpenCart Theme	4	8	4497 days	TB Support
Subscribed Topics not showing in: General Questions	2	5	4497 days	TB Support
[Resolved] Related Products are blurry / fuzzy / pixelated in: Shoppica OpenCart Theme	2	2	4498 days	TB Support
problems with seo url and information modul in: Shoppica OpenCart Theme	2	2	4498 days	TB Support
Beautifully crafted site built with Shoppica! in: Showcase	5	8	4498 days	Klimskady
[Resolved] Displaying product's attributes under description tab in: Shoppica OpenCart Theme	2	5	4505 days	TB Support
[Not a support question] Magic Zoom in: Shoppica OpenCart Theme	3	3	4506 days	abbasmuraj
Positioning question in: Shoppica HTML Theme	2	2	4508 days	TB Support
[Not a support question] A feeling of slow page load in: Shoppica OpenCart Theme	2	7	4509 days	TB Support
Adding products to slideshow and viewing product images in Internet Explorer in: Shoppica OpenCart Theme	2	5	4509 days	TB Support
[Not a support question] Compression in: Shoppica OpenCart Theme	2	4	4509 days	TB Support
[Not a support question] Known extension to display manufacturers / sub category? in: Shoppica OpenCart Theme	2	3	4509 days	iSamCode
[Resolved] Additional images lining up in columns not rows in: Shoppica OpenCart Theme	3	3	4509 days	TB Support