If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.
This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.
Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.
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|Shoppica OpenCart Theme||2,001||6618|
|Shoppica 2 OpenCart Theme||1,908||6378|
|Pavilion OpenCart Theme||2,022||7605|
|Kiddos OpenCart Theme||382||1682|
|Technopolis OpenCart Theme||450||1555|
|Shoppica WordPress Theme||1,308||6066|
|Shoppica HTML Theme||40||111|
Updates, additional Resources, and general announcements
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Common questions and feedback regarding forum use.
|[Resolved] Add to functions not working||2||2559 days|
|[Resolved] Problem with listing of 4/6 products in one row on Homepage and on last row||2||2559 days|
|[Not a support question] Problem with file downloads using Firefox 6.0||2||2560 days|
|[Not a support question] change admin folder||2||2560 days|
|[Not a support question] Customization in homepage Latest Products||2||2560 days|
|[Resolved] Question about a shoppica main page module||2||2560 days|
|[Resolved] Missing products in view||2||2561 days|
|[Not a support question] Visibility:hidden on product description||2||2561 days|
|[Resolved] Reducing width of drop down boxes||2||2561 days|
|[Not a support question] Video in Shoppica Banners||2||2561 days|
|[Resolved] Banner is misaligned after installation||3||2561 days|
|translation in checkout||2||2561 days|
|[Resolved] Cart don´t update!||2||2561 days|
|[Resolved] Confirmation Failure 1 2||2||2561 days|
|[Resolved] What wrong?||2||2561 days|